1. Delivery

ASHIQE JEWELLERS delivers eligible products to serviceable locations through its logistics partners.

Delivery availability may depend on the destination, product type, order value, security requirements and courier serviceability.

2. Processing Time

Orders are generally processed within [7] business days after successful order confirmation and payment verification.

In any circumstances, the orders or Made-to-order or customised products may require additional processing time.

The estimated delivery date shown at checkout or communicated to the customer is an estimate and may be affected by circumstances beyond our reasonable control.

3. Delivery Charges

Shipping charges, where applicable, will be displayed before order completion.

Any promotional free-shipping offer will be subject to the applicable promotional terms.

4. Delivery Verification

For high-value jewellery orders, additional delivery verification may be required.

The customer may be required to provide valid identification or confirm order details before delivery.

5. Delayed Delivery

Delivery may be delayed because of:

•       Extreme weather;
•       Natural disasters;
•       Transportation disruptions;
•       Government restrictions;
•       Courier delays;
•       Incorrect customer information;
•       Security verification;
•       Public holidays;
•       Other circumstances outside our reasonable control.

6. Wrong or Damaged Package

Customers should inspect the package at the time of delivery where possible.

If the package appears seriously damaged, tampered with or materially inconsistent with the expected delivery, the customer should document the condition and contact ASHIQE JEWELLERS immediately.

For privacy-related questions, customers may contact:

Email: info@ashiqejewellers.com
Customer Support: 8670249300 | 9382697191 | 9332329857